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FAQ

Frequently Asked Questions

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Is there a link between good eating habits and student performance in school? 

According to numerous studies, children who eat healthy meals score higher on tests, have better attendance, make fewer trips to the school nurses, and have fewer disciplinary problems. School meals play a critical role, as they provide students with healthy, low cost nutritionally balanced meals.

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Who sets the portion sizes?  

The government sets meal portion sizes. The United States Department of Agriculture (USDA) determines age-appropriate serving sizes of meats/meat alternates, fruits, vegetables, bread/grain products and milk. Each school district that participates in the National School Lunch Program, and other child nutrition programs, must meet their requirements.

 

What should I do if my child requires special diet modifications? 

Wylie ISD can accommodate some special dietary needs. A statement signed by a licensed physician, a physician assistant, or another recognized medical authority must support requests for special diet modifications. The signed statement must be provided to the school nurse, who will forward it to the school’s cafeteria manager and the Child Nutrition Department. Meal pricing is not affected by dietary modifications.

 

Is my child getting the nutrients he/she needs from school meals? 

Wylie ISD follows nutritional guidelines set by the US government. Meals are analyzed to ensure compliance with federal nutrition requirements.  

Our health initiatives include:

Utilize high quality products

Offer fresh fruit and vegetables daily 

Use fresh and frozen vegetables vs. canned when possible

Offer fresh salads daily

Increase complex carbohydrates (i.e. whole grain products)

Use low-fat turkey franks instead of higher-fat hot dogs

Use only low-fat mozzarella cheese on pizzas and in cheese sticks

Offer “no sugar added” 100% fruit juicesOffer assorted low-fat milks 

  
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 Does my child have to purchase an entire meal?  

Students who receive free/reduced meal benefits, or who pay for a reimbursable meal, must take at least three (3) of five (5) items (called components) offered. For optimum nutrition, we strongly recommend that students take all available meal items. A reimbursable meal is much less expensive than the same items purchased ala Carte, therefore students who get the complete meal are smart shoppers too!

Students are permitted to purchase just the entrée, or side dishes, on an Ala Carte basis.

 

How Do I purchase meals for my Child?  

Payments may be made daily, weekly, monthly or yearly by sending checks or cash with your student. On line purchases using a credit card can be made using the Family Access tab on the Wylie web site. If you are paying by check, please write your student’s name and student ID number in the memo section of the check. Cash payments are preferred in an envelope with the students name and ID number on the front of the envelope. Deposits can be made before school, during breakfast or during lunch. Online purchases may be made anytime and go directly into your students account for immediate use. 


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 Can I restrict my child’s purchase of snack foods?

 You may place specific restrictions on your child’s cafeteria account by calling the campus cafeteria manager, the Child Nutrition Office (692-4353 ext 1017 ) or an email request to mbrewer@wylie.esc14.net  Special dietary needs/allergies that require us to substitute a meal or snack item will require a note signed by a licensed health care provider.

 How can I check the balance of my child’s account?

 The cafeteria uses an automated payment system referred to as the Point of Sale (POS).

This allows prepayments to be posted as well as tracks all sales/purchases. Additionally, the POS has the ability to place messages on a student account to alert the cashier of any food allergy, notations or limitations. The POS also provides transaction reports for all student cafeteria sales/purchases which are available upon request. Parents can log on to their Family Access account, go to the food service tab to find account balances and other food service information.  You may also request specific information about your account from the food service director.

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What happens to the money in my child’s account at the end of the school year? What if we move, what happens to my student’s money?

  At the end of each school year any remaining account balance is transferred to the student's account for the following year. If you are graduating or relocating you may request a refund. At the end of the school year any balance will be transferred to the Wylie food service general fund.  All account balances need to be paid in full by the end of each month.

 How do I find out if my child/children qualify for free or reduced priced meals?

A parent or guardian must first complete an application for free/reduced priced meal benefits. Applications are available in English and Spanish at each school, online at www.wyliebulldogs.org or the Administration building at 6249 Buffalo Gap Road. Once the application is received and processed, the parent/guardian will be contacted by e-mail and informed whether or not their child/children qualify for the meal benefits.
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 How often does a free/reduced application need to be completed?

 An application must be completed each school year.

 Will parents need to pay for a child’s lunch until the application is processed?

 Yes

 Once the child is approved for the free and reduced-meals, who pays for the previous negative balances?

 The parent or guardian. The government will only pay for meals after the date the application is approved.
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What is the School's policy on charging meals?
Student's may charge up to two tray line meals.  No ala carte items may be charged.  Charging privileges are halted in May to ensure that all negative balances are paid before the end of the school.  Student's whose negative balance exceeds $5.50 will be offered an alternative meal which consists of a cheese sandwich, fruit, and milk until the account is brought up to date.

 

Nutrition Policy

 The Texas Department of Agriculture (TDA) has comprised a mandated policy for all Texas schools participating in the National School Lunch program. Policies affect all foods being served within a campus during school hours by both school food service and food that would be provided by student/parent organizations, vendors and individuals.

The policy prohibits competitive sales of foods during the school day by any organization or individual beyond the Food Service Department in a district.  

Parents have no limitations on what types of foods they send for their child to consume at school, but may not provide any food to other students, or their students’ classroom.

For a complete listing of all current policies and updates, please visit the TDA website at www.squaremeals.org .

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In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

This institution is an equal opportunity provider.

Update 7/05/2016