Frequently Asked Questions
What information is available on Family Access?
login allows parents/guardians to view the records of all students
within a single family, even if they are at different (Wylie ISD)
schools. Students and parents/guardians each have their own login
information. Parents/Guardians can view:
- Student and emergency contact information
- Assignments and grades
- Class schedules
- Messages from the school office or teachers
How do I get Family Access?
you can use Family Access, you must have a username and password.
Please contact your child's school for more information on how to sign
up for Family Access.
What do I do if my Family or Emergency information has changed?
Please notify the school if any student information has changed.
How do I Email my child's teacher?
On the Student Information screen, click the link on your child's teacher to send them an email message.
When I log on to Family Access, I lose my connection after three to five minutes. Why?
Access has a default security setting that will terminate your
connection if your computer is idle for longer than three to five
minutes. This feature is designed to protect against unauthorized
access and can not be changed.
I can't get Family Access to work on my computer; what should I do?
Access is a web-based product, so it should work on your computer like
any other web-based application, such as Google Chrome, Firefox, or
Internet Explorer. First, you should check to make sure you have the
right Family Access web site address or URL. You can access the Family
Access web portal from the top of this page or from Wylie ISD Parents
drop down menu on the district web page.
Can other people see my child's personal information on Family Access?
Access is password protected. As long as you keep your password safe it
is highly unlikely that anyone else will be able to access or view your
child's personal information.