Frequently Asked Questions
Frequently Asked Questions
Is there a link between good eating habits and student performance in school?
According to numerous studies, children who eat healthy meals score higher on tests, have better attendance, make fewer trips to the school nurses, and have fewer disciplinary problems. School meals play a critical role, as they provide students with healthy, low cost nutritionally balanced meals.
Who sets the portion sizes?
The government sets meal portion sizes. The United States Department of Agriculture (USDA) determines age-appropriate serving sizes of meats/meat alternates, fruits, vegetables, bread/grain products and milk. Each school district that participates in the National School Lunch Program, and other child nutrition programs, must meet their requirements.
What should I do if my child requires special diet modifications?
Wylie ISD can accommodate some special dietary needs. A statement signed by a licensed physician, a physician assistant, or another recognized medical authority must support requests for special diet modifications. The signed statement must be provided to the school nurse, who will forward it to the school’s cafeteria manager and the Child Nutrition Department. Meal pricing is not affected by dietary modifications.
Is my child getting the nutrients he/she needs from school meals?
Wylie ISD follows nutritional guidelines set by the US government. Meals are analyzed to insure compliance with federal nutrition requirements.
Our health initiatives include:
• Utilize high quality products
• Offer fresh fruit and vegetables daily
• Use fresh and frozen vegetables vs. canned when possible
• Offer fresh salads daily
• Increase complex carbohydrates (i.e. whole grain products)
• Use low-fat turkey franks instead of higher-fat hot dogs
• Use only low-fat mozzarella cheese on pizzas and in cheese sticks
• Offer “no sugar added” 100% fruit juices• Offer assorted low-fat milks
Does my child have to purchase an entire meal?
Students who receive free/reduced meal benefits, or who pay for a reimbursable meal, must take at least three (3) of five (5) items (called components) offered. For optimum nutrition, we strongly recommend that students take all available meal items. A reimbursable meal is much less expensive than the same items purchased a la carte, therefore students who get the complete meal are smart shoppers too!
Students are permitted to purchase just the entrée, or side dishes, on an a la carte basis.
How Do I purchase meals for my Child?
Payments may be made daily, weekly, monthly or yearly by sending checks or cash with your student. Online purchases using a credit card can be made by logging into the Wylie web store. The link for the Web Store is located on the district homepage in the left margin. If you are paying by check, please write your student’s name and student ID number in the memo section of the check. Cash payments are preferred in an envelope with the students name and ID number on the front of the envelope. Deposits can be made before school, during breakfast or during lunch. Online purchases may be made anytime and go directly into your students account for immediate use.
Can I restrict my child’s purchase of snack foods?
You may place specific restrictions on your child’s cafeteria account by calling the campus cafeteria manager, the Child Nutrition Office (692-4353 ext 1017 ) or an email request to email@example.com Special dietary needs/allergies that require us to substitute a meal or snack item will require a note signed by a licensed health care provider.
How can I check the balance of my child’s account?
The cafeteria uses an automated payment system referred to as the Point of Sale (POS).
This allows prepayments to be posted as well as tracks all sales/purchases. Additionally, the POS has the ability to place messages on a student account to alert the cashier of any food allergy, notations or limitations. The POS also provides transaction reports for all student cafeteria sales/purchases which are available upon request. Parents can log on to their Family Access account and go to the food service tab to find account balances and other food service information. You may also request specific information about your account from the food service director.
What happens to the money in my child’s account at the end of the school year? What if we move, what happens to my student’s money?
At the end of each school year any remaining account balance is transferred to the student's account for the following year. If you are graduating or relocating you may request a refund. We do ask that your student's meal account be kept up-to-date except for on a short-term basis in emergency situations. If you are not able to keep your student's account current please consider applying for free or reduced meals.
How do I find out if my child/children qualify for free or reduced priced meals?
A parent or guardian must first complete an application for free/reduced priced meal benefits. Applications are available online
at www.wyliebulldogs.org through Family Access beginning August 1, 2019. Instructions for applying online are available on the district website under the "Parent tab" in the subheading "Child Nutrition." Once the application is submitted and processed, the parent/guardian will be contacted by e-mail and informed whether or not their child/children qualify for the meal benefits.
How often does a free/reduced application need to be completed?
An new application must be completed each school year.
Will parents need to pay for a child’s lunch until the application is processed?
Once the child is approved for the free and reduced-meals, who pays for the previous negative balances?
The parent or guardian. The government will only pay for meals after the date the application is approved.
What is the School's policy on charging meals?
The District allows students to charge breakfast and lunch meals as needed in the regular meal lines in accordance with the law. However, students are not permitted to charge snack bar or a la carte items. Meal Charges will be permitted according with the following:
1. Daily automated emails will be sent to parents/guardians once the student's account reaches a negative balance and will continue as long as the account is in the negative.
2. Low Balance/Negative Balance notifications will be sent weekly to parents by email or through school distribution (i.e. take home folder for younger grades).
3. The parents/guardians of a student with a negative balance that reaches $20.00 will receive a reminder phone call from a district representative.
4. The district has established a grace period for unpaid meal account balances. Balances should be paid and made current by the end of each semester. The district may set up a payment plan with parents/guardians with student accounts with a significant negative balance with the express purpose of collecting the entire unpaid amount due prior to the end of the school year.
5. The last two weeks of each semester are considered a "No Charging Period". Daily phone calls will be made to parents of students with negative balances during this period.
The Texas Department of Agriculture (TDA) has comprised a mandated policy for all Texas schools participating in the National School Lunch program. Policies affect all foods being served within a campus during school hours by both school food service and food that would be provided by student/parent organizations, vendors and individuals.
The policy prohibits competitive sales of foods during the school day by any organization or individual beyond the Food Service Department in a district.
Parents have no limitations on what types of foods they send for their child to consume at school, but may not provide any food to other students, or their students’ classroom.
For a complete listing of all current policies and updates, please visit the TDA website at www.squaremeals.org .
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: firstname.lastname@example.org. This institution is an equal opportunity provider.